Hi, I have a free form, publishe. it looked like few custumer answered the survey but i did not get anything | Community
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Hi, I have a free form, publishe. it looked like few custumer answered the survey but i did not get anything


In the free form, some custumer answer the survey..but I did not get their responce, any notifoicatyion…I thought it was authomatic in my email…but it is not…

It is published…

How does thios work?

Thanks

2 replies

Liz
Ex–Typefomer
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  • Tech Community Advocate
  • 15035 replies
  • April 24, 2024

Hi @Cortella Happy Wednesday! Sorry for any confusion with the responses. Once your respondents click the submit button, you’ll see their responses in the Responses panel below: 

If you’re not seeing any responses there, it’s likely that the respondent started the form but didn’t submit it. 


john.desborough
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  • Certified Partner & Champion
  • 5363 replies
  • April 24, 2024

@Cortella - if you want to receive notification that they have completed the survey, you need to set up a followup - under the gear icon - then followups and create one that sends you an email when they have completed

des


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