How to receive email notifications when survey receives a response

Done, @john.desborough! Thanks very much 🤗.

are these instructions still applicable to set up email notifications? I can’t seem to locate this gear/settings icon that contains followup. help

@Maia_ChamberCT 

Hello, I wonder how can we customize the content of confirmation email. 
Right now it only says: 

Hello,
We’ve received your submission.
Thank you & have a nice day!

I would like to make it align with business’ brand image and tone of voice. 

For some reason my surveys do not have the gear icon in that location.  I am also needing to receive email notifications each time a response is submitted. Help!

@Victory - the screen layout of Typeform has changed.. you will find it more in the middle left of the top of the builder. You will need to look in the settings for Followups and set up the notification there. 

des

Bonjour

ca a encore changé !  Des années que j’utilise Typeform et A CHAQUE FOIS je remets 1 heure à trouver cette option.

Est-ce que vous faites des tests d’utilisabilité ? C’est pas possible que cette option, tout le monde galère à la trouver… 

Là en Août 2025, voilà ce que j’ai quand je clique sur l’engrenage : 

Rien ne fait référence à un onglet “Follow-ups”, où est-ce s’il-vous-plait ?

Merci.

​@Clarisse - under Worfklow icon - messges

Merci beaucoup !!!  Réponse claire, efficace et rapide !

Hi, help me please to set up an email notification for myself, after someone fills out my form. There is no option to type my email address when I want to set up the notification email after someone fills out my form. I can select a trigger, but when I select the Action: Receive email notification, there is no option form me to fill in my email address.
What should I do?

Hey ​@office sorry to hear you’re having issues setting up this trigger. Have you checked out our Help Center guide here? It walks you through setting up each follow up email option, there’s a section for sending yourself a notification.

If the option to add your email isn’t appearing I would recommend reaching out to our support team via this link so they can investigate what’s happening in your account.