I can’t pull up the report on my typeform. I was a paying subscriber for many months but now I am on the free version because the subscription fee is too high. I need to access my old data in the generated report form but no longer lets me because it is private. But I am logged in. Trying to change the settings of the typeform survey are grayed out.
Best answer by Liz
If you downgraded or cancelled your plan and there are features on the form that require a paid plan, you cannot access your reports since the form is in Private mode. If you still want to generate a report, you'll have to remove paid features from your typeform first.
I hope this helps, but let me know if you have any other questions.