Question

Integrating Typeform to get user data for responses

  • 17 August 2023
  • 5 replies
  • 103 views
Y

Hi Typeform Community,

I am planning to embed Typeform into my online platform to collect feedback from the platform users. 

The users would need to login in order to answer the survey, and we would like to know the answers provided by which users for which questions.

 

Example:

User ID Question 1 (Rating) Question 2 (Rating) Question 3 (Single Choice Selection) Question 4 (Open Ended Text)
12345 5 stars 2 stars Option 3: Free Shipping I love this platform because it allows me to receive products from overseas in 3 days!
87951 3 stars 5 stars Option 2: Bundle Deals I find it a bit complicated to navigate around due to information overloading & no proper tutorial.

 

i understand there is hidden field but not sure if it also works for Mobile App? Because we are also planning to launch mobile app soon so it has to be compatible with all Desktop/PC, Mobile Browser, Mobile App.

 

Thanks in advance!

 

5 replies

Liz
Rank
Userlevel 7
Badge +5

Hi @ytng You could definitely use hidden fields to pass data into the form. Do you mind sharing more about how you plan to add the typeform to your app? Thanks in advance!

Life is a series of awkward moments separated by snacks.
Y

Hi @ytng You could definitely use hidden fields to pass data into the form. Do you mind sharing more about how you plan to add the typeform to your app? Thanks in advance!

Hi Liz! Currently my company is also using Moengage, and Moengage has integration with Typeform which is applicable to mobile app as well. 

 

Would like to check if the hidden fields work for mobile app too? Thanks!

Liz
Rank
Userlevel 7
Badge +5

Thanks, @ytng I’m not familiar with Moengage, so could you share how you’re using the two together?

Life is a series of awkward moments separated by snacks.
Y

Thanks, @ytng I’m not familiar with Moengage, so could you share how you’re using the two together?

Hi Liz,

We will be using Moengage to display the Typeform survey on our platform, here is the documentation » https://partners.moengage.com/hc/en-us/articles/4410030363284-Typeform#on-site-messaging-campaigns-0-2

Liz
Rank
Userlevel 7
Badge +5

Oh this is handy, thank you @ytng ! It looks like they support hidden fields in their embeds, as long as the attribute is set correctly in the hidden fields: 

You can personalize your survey URL with user attributes if you need to pass additional parameters for analysis.
For example, if your Survey URL is this -  https://typeformsales7.typeform.com/to/OLMOfS?user_id=xxxxx
you can pass the unique user id (User Attribute - ID) and save this in the response by updating the URL to be something like this - https://typeformsales7.typeform.com/to/OLUWfS?customer_id={{UserAttribute['uid']}}

Though, I don’t see anything in their docs that says they wouldn’t support this on mobile, so I think the best thing to do would be to embed it and give it a try.

Life is a series of awkward moments separated by snacks.

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