Multiple participants : results not emailing

@moonlightmuse - can you show a screen shot of how you have set up the notifications to respondents in your settings?? 

des

Here’s the screenshot - when I’ve tested it alone, it emails me correctly. 

When I tried simultaneously with a trial partner (correct emails), neither of us received this notification email. 

@john.desborough Thanks for any insights! 
Rae
 

@moonlightmuse - sometimes spam filters will impact the receipt of the email. You might want to check there. 

@Liz  @Gabi Amaral - any thoughts from the Typeform Team??

des

Hi @moonlightmuse definitely check the spam filters! If that’s not it, our support team can also see if they’re getting errors. You just need to send them the URL of your form and the emails not receiving the notifications through a ticket here. 😁

@moonlightmuse 

That’s the kind of update we like to read! Thanks so much for letting us know! And have a fantastic weekend as well. 😀