Answered

Notications to emails

  • 28 November 2023
  • 2 replies
  • 26 views

We have a typeform which we had email notifications set up to send to a few emails. Recently, the notifcations tab on the left has disappeared and has turned to Follow up. Now I can’t find the original notifcations I set up previously and they are not in the follow up tab but I am still getting the emails.

When I add the follow up emails, my team and I recieve duplicate emails.

Can anyone help as to where I can locate this in order to take some emails off my list and we don’t continue getting duplicate emails.

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Best answer by john.desborough 28 November 2023, 21:07

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Userlevel 7
Badge +6

@CharlotteBeau - suggest raising  a help ticket with Typeform Support at this link

they can look into your account and help out. 

des

Userlevel 7
Badge +5

Hi @CharlotteBeau welcome to the community 😊 Agree with Des here, this sounds like one for our technical support team! 

Let us know if there’s anything else we can help with in the meantime.

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