REFUND

​@Ritah - you’ll have to submit a ticket to Typeform Support using this link. They will help you get sorted. 

des

Hi ​@Ritah Thanks for stopping by the community. Any issues with billing will need to go through our support team, as they have access to your account. You can contact them here from your account email for further assistance. 

Subject: Refund Request for Basic Plan - Account: contact@joinstartup.co.kr

Dear Typeform Support Team,

I am writing to request a refund for my Typeform Basic plan subscription. Due to business circumstances, I need to discontinue my service and close my account.

Account Details:

• Email: contact@joinstartup.co.kr
• Plan: Basic Plan

I would appreciate it if you could process a refund for the remaining subscription period. Please let me know what additional information or steps are required to complete this request.

I understand that refund policies may vary, but I hope you can accommodate this request given the circumstances.

Thank you for your time and assistance. I look forward to your response.

Best regards,

Hi ​@younghwa Jang thanks for reaching out, have you sent this to our support team? We don’t have access to your account here in the Community so will need to submit a ticket if you haven’t already.