Hi, @igorleal I just changed my plan. Yesterday I paid 290 usd for the basic plan for one year, but today I changed to the monthly plan and paid an additional 44.93 usd. So please refund 290 usd. My account is ******@gmail.com (username: ****** king).
Answered
REFUND
Best answer by Gabi Amaral
Hey
The billing team are best placed to handle any refund queries, please do get in touch with them here. They may be able to help you further regarding your request. =)
P.S.: Make sure you use the same email of your Typeform account. This is because tickets that are not raised with the right account will take more time to get a response since non Typeform users have a different priority.
Hope this helps! 😊
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