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Answered

App not working


contastic.live
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Hi guys, hope you’re well!

need urgently support:

the Videoask App isn’t opening anymore.

I’m using IPhone XR, everything was fine and since 3 days it only shows the start page (white and videoask logo) but doesn’t continue to login.

need the app urgently to take my customers calls!!

In general I feel all videoask related is lower as usual.

 

looking forward to hearing from you!

thanks, Patrick 

Best answer by Gabriel

Welcome back @contastic.live !

I spoke to the support team and they told me they’ll respond to you via VideoAsk soon. 

I hope it gets resolved swiftly. 

We’ll keep an eye on the conversation too 🫣

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3 replies

Gabriel
Ex–Typefomer
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  • Community Team
  • 858 replies
  • Answer
  • May 3, 2022

Welcome back @contastic.live !

I spoke to the support team and they told me they’ll respond to you via VideoAsk soon. 

I hope it gets resolved swiftly. 

We’ll keep an eye on the conversation too 🫣


contastic.live
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Hi,

thanks for your help, yes they already replied.

 

best wishes, Patrick


Gabriel
Ex–Typefomer
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  • Community Team
  • 858 replies
  • May 4, 2022

All solved then, @contastic.live ? 


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