Hello All,
and I have one further question:
We are using the full version of videoask and I need my team members to answer video calls.
after giving the access and trying the function we hade the problem that only to my account the calls were going through. PC and phone settings were checked. Is there any other setting to bear in mind?
Looking forward to your help.
Best wishes,
Patrick
Best answer by Grace
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+5
Hey Patrick!
Were the other team members in your organization at the time of testing? If they were in their own they wouldn’t receive the call notification, so that could be worth checking.
Let me know if that’s not it and we’ll keep digging!
Hi
I am not 100% sure what you mean because in order to add a member one invites him via email, gives the access in Settings, Team.
Or is there anything else where to add someone to the “Organization”?
Thanks again!
+5
Hey
Have they tried switching to your organization from there yet?
+5
Hi
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