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10 questions - free plan

  • June 26, 2023
  • 1 reply
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S

Hello,

I have a question about how Typeform handles its question limit in free plan. I'm wondering if Typeform starts counting the responses after the first response or resets monthly? for example on 1 July it resets. 

Thank you, 

Best answer by Liz

Hi @spentzas Happy Monday! This is a great question. We reset your response count on your billing cycle date. In this case, since you have the Free plan, it would reset on the date you signed up. You can find your billing cycle date by going to Account → Plan and Billing. 

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    Liz
    Community Team
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    • Liz
    • Tech Community Advocate
    • 15013 replies
    • Answer
    • June 26, 2023

    Hi @spentzas Happy Monday! This is a great question. We reset your response count on your billing cycle date. In this case, since you have the Free plan, it would reset on the date you signed up. You can find your billing cycle date by going to Account → Plan and Billing. 

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