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Answered

Add Banner or Logo Respondents Notification

  • Jan 11, 2023 6:09 PM UTC
  • 1 reply
  • 145 views

I’d like to have add a banner or logo to the top of my Respondents Notification email. I’ve review several other questions in the community regarding this but no answer. Is this possible?

 

In other words, is it possible to add a JPEG or PNG to Notify Respondent email? 

Thanks

Best answer by Liz

Hi @Dolly Happy little Friday! Our notifications feature is essentially plain-text, meaning that it isn’t possible to add in images/designs/etc. You could use code to add the image, but it wouldn’t be something we support. 

All that said, I would suggest using a email marketing system to send the emails if you’d like to add a little more pizzazz to them. It can be helpful especially if you plan to email them again or want to track open rates. 

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Liz
Ex–Typefomer
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  • Tech Community Advocate
  • Answer
  • Jan 12, 2023 2:57 PM UTC

Hi @Dolly Happy little Friday! Our notifications feature is essentially plain-text, meaning that it isn’t possible to add in images/designs/etc. You could use code to add the image, but it wouldn’t be something we support. 

All that said, I would suggest using a email marketing system to send the emails if you’d like to add a little more pizzazz to them. It can be helpful especially if you plan to email them again or want to track open rates.