I have a basic plan and it says I can only have 3 typeforms. The basic plan that is described in the upgrade section says I can have unlimited number of typeforms. Why cant I have unlimited typeforms.
Best answer by Liz
View originalI have a basic plan and it says I can only have 3 typeforms. The basic plan that is described in the upgrade section says I can have unlimited number of typeforms. Why cant I have unlimited typeforms.
Best answer by Liz
View originalHi
If you wouldn’t mind sending a screenshot of what you’re seeing and the plan you’re on in the billing section of your account, that would be handy!
The top picture is what my account says. The bottom picture is what typeform advertises as the benefits of different plans. The free version has unlimited typeforms. I just need to know why my free plan does not have unlimited typeforms.
Thanks,
The workaround for this would be to sign up again using a different email. :\
I hope this helps clarify, but please let me know if you have any other questions.
Thanks.
Will I be able to use any of the typeforms from my original account?
Hi
des
Thank you,
When should I give you the second account information?
Kim
the process that i have seen is that Typeform support (which is separate from this community) will send an email out to both account holders to confirm and then they will do the move.
des
Excellent! Thank you for your clarification.
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