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Branching and Logic Not Working

  • 16 July 2021
  • 3 replies
  • 27 views

I am trying to add conditional logic to a question, but when I get ready to enter the “Then” condition, it jumps to the bottom of the screen and my condition is not entered or saved. 

I’ve attached screenshots for visual. Any help will be greatly appreciated. 

Thank you! 

 


3 replies

Userlevel 7
Badge +5

Hi @Your Favorite Uncle Cousin! Welcome to the Typeform Community :hugging:

 

So we can take a look, do you mind sharing a screencast highlighting the issue? Also, could you please share the Typeform URL? Is this happening with other forms as well? (For example, if you duplicate the form and try to add the same logic: do you have the same issue?) 

 

Looking forward to hearing from you! 

Userlevel 6
Badge +5

Hi @Your Favorite Uncle Cousin! Hoping you're having a nice Friday!

Just wanted to check if you can send us a screencast and the URL of your typeform like my friend @Mariana asked! Hopefully, we'll be able to help! :blush:

Hello Mariana and Gabi!

Thank you both for your replies!  I’ve been so busy have fun creating new Typeforms that I didn’t realize that you had responded. Therefore, I apologize for the late response, but I think it corrected itself.

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