Answered

Can I make hyperlinks open in new tab in mobile view?

  • 22 September 2021
  • 7 replies
  • 359 views
P

It seems that hyperlinks open in a new tab on your desktop, but not when accessing via mobile. I’ve created a mental health awareness tool that has links signposting help resources. The problem is, if people follow the links, they fall out of the Typeform.

Please help!

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Best answer by Pure Clarity 23 September 2021, 02:20

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7 replies

Liz
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Hi @Pure Clarity Happy Wednesday! Do you mind sharing the URL of your form so I can test this on my mobile device?

Life is a series of awkward moments separated by snacks.
P

Hi Liz - it’s below:

Thanks so much

Liz
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Userlevel 7
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Thanks, @Pure Clarity ! I tested on my mobile device, and this worked for me. What device are you testing on? 

 

 

Life is a series of awkward moments separated by snacks.
P

Huh, that’s weird. I’m on a Samsung S9. And I suspect the two other people who mentioned the same issue are Samsung/Android too. 

Even weirder, I’ve just tried it again on my phone and now I CAN navigate back from the links. 

So, the problem has resolved itself somehow.

Thanks for your help Liz :)

Liz
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Userlevel 7
Badge +5

Huh, I guess miracles do happen ha! Glad it’s working for you, @Pure Clarity , and let me know if I can help with anything else!

Life is a series of awkward moments separated by snacks.
M

Hi I have the same urgent problem : 

 

On mobile, when user use the hyperlinks I have in each question when they come back the are redirected to the beginning of the form and not the question they were on… Can I correct that in any possible way ?

Thanks a lot

Liz
Rank
Userlevel 7
Badge +5

Hi @marine slove Happy Wednesday! I’m afraid we don’t have this feature available, but I can share this request with the product team. 😀

Life is a series of awkward moments separated by snacks.

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