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Answered

Can I make hyperlinks open in new tab in mobile view?

  • Sep 21, 2021 10:30 PM UTC
  • 7 replies
  • 510 views

It seems that hyperlinks open in a new tab on your desktop, but not when accessing via mobile. I’ve created a mental health awareness tool that has links signposting help resources. The problem is, if people follow the links, they fall out of the Typeform.

Please help!

Best answer by Pure Clarity

Huh, that’s weird. I’m on a Samsung S9. And I suspect the two other people who mentioned the same issue are Samsung/Android too. 

Even weirder, I’ve just tried it again on my phone and now I CAN navigate back from the links. 

So, the problem has resolved itself somehow.

Thanks for your help Liz :)

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7 replies

Liz
Ex–Typefomer
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  • Tech Community Advocate
  • Sep 22, 2021 4:54 PM UTC

Hi @Pure Clarity Happy Wednesday! Do you mind sharing the URL of your form so I can test this on my mobile device?


  • Author
  • Explorer
  • Sep 22, 2021 9:48 PM UTC

Hi Liz - it’s below:

Thanks so much


Liz
Ex–Typefomer
Forum|alt.badge.img+5
  • Tech Community Advocate
  • Sep 22, 2021 10:40 PM UTC

Thanks, @Pure Clarity ! I tested on my mobile device, and this worked for me. What device are you testing on? 

 

 


  • Author
  • Explorer
  • Answer
  • Sep 23, 2021 12:20 AM UTC

Huh, that’s weird. I’m on a Samsung S9. And I suspect the two other people who mentioned the same issue are Samsung/Android too. 

Even weirder, I’ve just tried it again on my phone and now I CAN navigate back from the links. 

So, the problem has resolved itself somehow.

Thanks for your help Liz :)


Liz
Ex–Typefomer
Forum|alt.badge.img+5
  • Tech Community Advocate
  • Sep 23, 2021 5:26 PM UTC

Huh, I guess miracles do happen ha! Glad it’s working for you, @Pure Clarity , and let me know if I can help with anything else!


  • Navigating the Land
  • Nov 30, 2023 1:51 PM UTC

Hi I have the same urgent problem : 

 

On mobile, when user use the hyperlinks I have in each question when they come back the are redirected to the beginning of the form and not the question they were on… Can I correct that in any possible way ?

Thanks a lot


Liz
Ex–Typefomer
Forum|alt.badge.img+5
  • Tech Community Advocate
  • Dec 6, 2023 3:24 PM UTC

Hi @marine slove Happy Wednesday! I’m afraid we don’t have this feature available, but I can share this request with the product team. 😀