Answered

Can somebody help please??


Userlevel 2
Badge +1

Ive asked this question twice now and got no response I’m hoping someone can help!! I’m trying to upload my own photo for the background image.. it doesn’t save it and after publishing my questionnaire it disappears… 

icon

Best answer by john.desborough 25 July 2022, 15:41

View original

3 replies

Userlevel 7
Badge +6

@Kristy Aschell - you might want to raise a support ticket with the Typeform Support team at this link  - this is a peer support forum and while there are a number of wonderful Typeform folks that support the Community, they are not in ‘here’ at all hours. 

if you could create a video of the process you are taking that shows the issue, then it will be easier for us to provide you with some thoughts .. 

cheers

des

Userlevel 2
Badge +1

I am unable to do a video at this time. Thank you.

Userlevel 7
Badge +5

Maybe you can get some screenshots then, @Kristy Aschell

Reply