Answered

Cannot Activate Mapping


Hello, 

 

I see an error (“Cannot Activate Mapping- Can’t Map Salesforce Field to Two Questions: undefined, undefined, undefined”)  when trying to activate a form mapping within Typeform. This error came out of nowhere as the form was working less than 24 hours ago. 

 

I currently only have two questions mapped in the form “Email” which is mapped via a hidden field on the form and one other question. 

 

Any idea what this could be? Attaching screenshots. 

 

 

icon

Best answer by john.desborough 30 June 2022, 22:11

View original

2 replies

Userlevel 7
Badge +6

@monicam - suggest you raise a help ticket with Typeform Support as well.. they may be better positioned to look into the back end of your form. 

 

des

Userlevel 7
Badge +5

Hi @monicam Were you able to reach our support team? Let us know what they said!

Reply