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Change Sender Name on Email Notifications


I understand we can’t change the “notifications@typeform.com” email on our email follow-up notifications.

However, what about the sender name? Right now, it shows up as “Typeform Notifications.” It just looks super unprofessional. I can’t see why we shouldn’t be able to customize this. Any tips?

3 replies

john.desborough
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  • Certified Partner & Champion
  • 5300 replies
  • March 30, 2024

@nathancovey - this is a ‘system message’ that is sent on our behalf by Typeform. If you want to have it shown as coming for your (or me from my) organization, you have to connect the output to your crm or email service provider and send out the email from there. that gives you the control over the email elements

you can also use google sheets (connect your typeform to the sheet) and use an addon for Sheets called Document Studio to do the same if you like

 

unfortunately the ability to customize the part of the notifications is not possible

des


  • Navigating the Land
  • 1 reply
  • January 14, 2025

How can i change the email in the autoreplies on the form from “typeform notifications” to own company emails 

thanks

 


Liz
Community Team
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  • Tech Community Advocate
  • 14971 replies
  • January 14, 2025

Hi ​@Okat I added your post here where we have an existing conversation about this!


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