Question

Change Sender Name on Email Notifications

  • 29 March 2024
  • 1 reply
  • 13 views
N

I understand we can’t change the “notifications@typeform.com” email on our email follow-up notifications.

However, what about the sender name? Right now, it shows up as “Typeform Notifications.” It just looks super unprofessional. I can’t see why we shouldn’t be able to customize this. Any tips?

1 reply

john.desborough
Userlevel 7
Badge +6

@nathancovey - this is a ‘system message’ that is sent on our behalf by Typeform. If you want to have it shown as coming for your (or me from my) organization, you have to connect the output to your crm or email service provider and send out the email from there. that gives you the control over the email elements

you can also use google sheets (connect your typeform to the sheet) and use an addon for Sheets called Document Studio to do the same if you like

 

unfortunately the ability to customize the part of the notifications is not possible

des

If your third coffee of the day is not helping you with your Typeform, maybe we can help you find your answers...

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