Can the chat feature link to a live chat option or does it do this internally?
Answered
chat
Best answer by Liz
Hi 
With Intercom as well, we have a native integration so you could give respondents the option to chat live or fill out a typeform to setup a call. A bit more about that integration is here!
Also i have not seen a good example of what this looks like or if it can open expanded or not?
+5Hi 
Great timing for you because our product team just posted an in-depth article on chat with some examples and videos.
The chat option isn’t a live chat, but it takes the questions in your form and turns them into a chat feature so your respondents can have a more conversational approach to answering your form.
As for open expanded, do you mind sharing a bit more what you’re looking to do?
like open chat box vs minimized chat icon
seems like a may be better off using live chat so i can do an actual chat when needed, or direct to a typeform or set up a call
+5Hi With Intercom as well, we have a native integration so you could give respondents the option to chat live or fill out a typeform to setup a call. A bit more about that integration is here!
Life is a series of awkward moments separated by snacks.
1 person likes this
TY!
Drift is INSANLEY expensive. So Live person. Quotes of 30k a year. Nuts.
That's cool about Intercom. I was about to use Live Chat. Do you integrate that?
+5Ah! I didn’t realize they changed their pricing,
I’ve also seen people add Facebook Messenger bots to their site, too. I haven’t tried that one personally, but I think you can add saved responses if you want to send something like a Typeform.
Life is a series of awkward moments separated by snacks.
1 person likes this
Hi all. After trying chatbot by live chat, we didnt like it and are using the TF bot. My questions are…
Is there a differernce between a type form and a chat bot? It seeems you can slect chat as a toggle option from a TF. So whats the diff? Also, when i start with a chatbot set up, i no longer see the toogle.
q2
We need to upon ending send the client to a choice of multiple sites. Calendly is one if they choose that, another is an input of a phone number for a call back, and another would go to a diff type for mto collect more info. How can i arrange for multiple redirects based on the client input?
Reply
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.