Background
I am creating a complex application form whose initial questions will weed out those who are not eligible. The issue is that we offer many different services, each with different specific criteria, and applicants can choose more than one service.
The flow of my form is as follows:
- Ask some criteria information
- Ask what service(s) they are interested in
- Ask questions common to all services
- Ask specific questions based on the services they have chosen and are eligible for
Firstly, is this possible from Typeform?
More information
I am currently work on steps 1. and 2. and these are the conditions for my services:
[Note table shows a lot of information not necessary for this specific question].
| Q5 Interest in what service ===> | Service A | Service B | Service C | Service D | Service E | Service F |
| Q2. Residency (single selection) | ||||||
| R Option 1 | Y | Y | Y | Y | Y | Y |
| R Option 2 | Y | Y | N | Y | Y | Y |
| R Option 3 | Y | Y | N | Y | Y | Y |
| R Option 4 | N | Y | N | Y | Y | N |
| R Option 5 | N | N | N | Y | Y | N |
| R Option 6 | N | N | N | Y | Y | Y |
| R Option 7 | N | N | N | Y | Y | N |
| R Option 8 | N | N | N | Y | N | N |
| Q3. Criteria (multiple selection) | is not | is not | ||||
| C Option 1 | o | Y | Y | o | o | o |
| C Option 2 | o | o | o | o | Y | o |
| C Option 3 | o | o | o | o | Y | o |
| C Option 4 | o | o | o | o | o | Y |
| C Option 5 | o | o | o | o | o | Y |
| C Option 6 | o | o | o | o | o | Y |
| C Option 7 | o | o | o | Y | Y | o |
| C Option 8 | o | o | o | o | o | o |
| Q4. Hospital (single selection) | ||||||
| H Option 1 | o | Y | o | o | o | o |
| H Option 2 | o | Y | o | o | o | o |
| H Option 3 | o | Y | o | o | o | o |
| H Option 4 | o | N | o | o | o | o |
| H Option 5 | o | Y | o | o | o | o |
| H Option 6 | o | N | o | o | o | o |
Where,
Y = they need to meet at least one of those criteria
N = if they meet this criteria, then they are not eligible (only applies to single selection)
o = it has no effect on eligibility
What I have tried
A section of my logic so far is:
Q5. Interest in what service
IS Service B
AND
Q2. Residency
IS R Option 5
OR
IS R Option 6
OR
IS R Option 7
AND
Q4. Hospital
IS H Option 5
OR
IS H Option 7
Then Go To “Sorry, you are not eligible”
In all other cases, then it should continue to the next question.
The problem
I have replicated the same condition structure above for other services. But when I test it, I am initially just doing it based on one single condition = R Option 1 → C option 1 → H Option 1. This person should immediately be eligible but it takes me to the “Sorry, you are not eligible” End Screen.
What is the problem? Is this because of how I am using the AND and OR conditions? Will I need to create conditions for all the permutations that may come from choosing each service + each combination of multiple services? Is there a workaround?
