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Connexion impossible


Bonjour

 

Jai une erreur 404 depuis que j essai de me connecter cela fait 2 jours

 

Merci d’avance

 

Google translate:

 

Good morning I've had a 404 error since I tried to connect, it's been 2 days, Thanks in advance

Best answer by Grace

Hi @lac.amelie welcome to the community, and thanks for checking this with us 😊

I hope you don’t mind but I’m going to reply in English.

Are you getting a 404 when you try to log into your account? Or are you seeing it for a particular form? 

The best thing to do would be to raise this with our technical support team, which you can do via this link. They can then check any problems that may be occurring in your account.

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3 replies

Grace
Community Team
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  • Community Advocate
  • 2701 replies
  • Answer
  • November 23, 2023

Hi @lac.amelie welcome to the community, and thanks for checking this with us 😊

I hope you don’t mind but I’m going to reply in English.

Are you getting a 404 when you try to log into your account? Or are you seeing it for a particular form? 

The best thing to do would be to raise this with our technical support team, which you can do via this link. They can then check any problems that may be occurring in your account.


  • Author
  • Explorer
  • 1 reply
  • November 24, 2023

 Merci, dès que j’essai de me connecter cela met une page 404. Je viens de me créer un compte et je ne peux rien faire du coup.


Grace
Community Team
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  • Community Advocate
  • 2701 replies
  • November 24, 2023

Hi @lac.amelie sorry you’re having problems accessing your new account, if you haven’t already, please create a ticket via this link so the support team can check what has happened.


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