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Question

Contact form - not required

  • November 1, 2024
  • 2 replies
  • 58 views

Hi!

In my client survey, I want to give customers the option to leave their contact information in the contact form or not.

By default, I can't change this setting? When I start filling out the form as a tester, it won’t let me proceed without entering the phone number, email, etc. Can I change this, or should I use just a short text question instead? 🙏

2 replies

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  • Socializer
  • 113 replies
  • November 1, 2024

Hi Kaida,


I am assuming you are using the Contact Info question type.
If so you could also make a field optional (i.e not required) by clicking the asterisk


Liz
Community Team
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  • Tech Community Advocate
  • 15035 replies
  • November 4, 2024

Hi @Kaida Happy Monday! I hope you’re having a good one so far. 

It looks like there is a - in the field, so if you want the respondent to have the choice not to enter information, they would just need to leave this field totally blank!


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