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Question

Contact form - not required

  • Nov 1, 2024 8:27 AM UTC
  • 2 replies
  • 110 views

Hi!

In my client survey, I want to give customers the option to leave their contact information in the contact form or not.

By default, I can't change this setting? When I start filling out the form as a tester, it won’t let me proceed without entering the phone number, email, etc. Can I change this, or should I use just a short text question instead? 🙏

2 replies

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  • Socializer
  • Nov 1, 2024 11:12 AM UTC

Hi Kaida,


I am assuming you are using the Contact Info question type.
If so you could also make a field optional (i.e not required) by clicking the asterisk


Liz
Ex–Typefomer
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  • Tech Community Advocate
  • Nov 4, 2024 4:12 PM UTC

Hi @Kaida Happy Monday! I hope you’re having a good one so far. 

It looks like there is a - in the field, so if you want the respondent to have the choice not to enter information, they would just need to leave this field totally blank!