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Customise customer payment receipts

  • August 9, 2022
  • 2 replies
  • 66 views

Hi, 

 

Does anyone know if it’s possible to customise customer payment receipts when customers make a payment through Typeform? I’m using Type form as a method to collect deposits from customers for a short-term rental business and I would like to customise the payment confirmation email so that it contains the check-in instructions for the property. 

 

Many thanks in advance, 

Nikhil 

Best answer by Gabi Amaral

Hey @nikhilag! Welcome to the Typeform Community! 👋🏼

You can use the Respondent Notifications feature. As shown in the article, you can recall answers into the notification message, including the “price” variable so you will be able to let them know how much they paid and other information as well, such as check-in instruction. 

Hope it helps. Have a great day! 😊

2 replies

Gabi Amaral
Ex–Typefomer
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  • Ex–Typefomer
  • Answer
  • August 10, 2022

Hey @nikhilag! Welcome to the Typeform Community! 👋🏼

You can use the Respondent Notifications feature. As shown in the article, you can recall answers into the notification message, including the “price” variable so you will be able to let them know how much they paid and other information as well, such as check-in instruction. 

Hope it helps. Have a great day! 😊


Liz
Ex–Typefomer
Forum|alt.badge.img+5
  • Tech Community Advocate
  • August 16, 2022

Hi @nikhilag Were you able to set up the notifications? Let us know how it went!