Skip to main content
Answered

Deleting "county"

Can we get the update to delete “Country” in the address form question? We are currently a local company and have gotten the feedback that the “Country” line adds an unnecessary step for our current customer base. 

10 replies

Liz
Rank
Userlevel 7
Badge +5

Hi @LPAdmin Thanks for stopping by! You can mark the country field as not required, but it’s not possible to remove it completely at this time. 

 

Life is a series of awkward moments separated by snacks.
F

Hi @LPAdmin Thanks for stopping by! You can mark the country field as not required, but it’s not possible to remove it completely at this time. 

 

Please work on the option to remove field… looks stupid for a local company to ask someone about their country.

J

Hi @LPAdmin Thanks for stopping by! You can mark the country field as not required, but it’s not possible to remove it completely at this time. 

 

Please work on the option to remove field… looks stupid for a local company to ask someone about their country.

we also need to delete unneeded fields.

Liz
Rank
Userlevel 7
Badge +5

Hi @Josch Thanks for stopping by! We’ve shared your feedback with the product team. 😀

Life is a series of awkward moments separated by snacks.
K

Hard agree with this. Need the option to remove fields like you do for the ‘contact info’ page. We are an electrical business based in the UK, looks crazy asking customers what country they are from. Cannot use this feature until this option is added.  

C

Hi @Josch Thanks for stopping by! We’ve shared your feedback with the product team. 😀

Liz, it’s been 10 months and still no progress. Losing my confidence that suggested features like this one are not being prioritized. Time is running out...looking at other options.

Liz
Rank
Userlevel 7
Badge +5

@cthigpen We’re working on it, I promise!

Life is a series of awkward moments separated by snacks.
K

Any update on this? 

Liz
Rank
Userlevel 7
Badge +5

Hi @Kazkazkaz Our product team is working on having this released closer towards the Fall/Winter time however, that timeline could change. Keep an eye out here for updates!

Life is a series of awkward moments separated by snacks.
R

Hi @Kazkazkaz Our product team is working on having this released closer towards the Fall/Winter time however, that timeline could change. Keep an eye out here for updates!

 

 

Hi, is this still on track for Fall/Winter? It’s mind blowing this option to turn off a field in a question set is so complex it wasn’t an early feature. As OP said the optics are very bad for local organizations & adds another barrier to conversion. 

A tip maybe to pass along to the product/dev team - Gravity Forms has a great setup where you can select the country first and then disable (hide) the the country (or state/province) fields. 

Reply


Still need help?

Don't be shy and ask the community.

Ask your question here!
Community T&Cs