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Question

Dropdown choices not showing properly

  • Jul 18, 2024 12:28 PM UTC
  • 6 replies
  • 120 views

johnt
Forum|alt.badge.img+1

Dropdown choices are not showing properly (see below). It seems to be an issue with Safari as it’s OK with Firefox. Any suggestions or should I just ask people to use a browser other than Safari?

 

6 replies

Liz
Ex–Typefomer
Forum|alt.badge.img+5
  • Tech Community Advocate
  • Jul 18, 2024 2:35 PM UTC

Hi @johnt Could you share the URL where you’re viewing the form? Thanks in advance!


johnt
Forum|alt.badge.img+1
  • Author
  • Socializer
  • Jul 18, 2024 3:00 PM UTC

Hi Liz,
The URL is https://www.hounslowwoodcraft.org.uk/birthday-badge/. The dropdown works OK for Q4, but not for Q6 or Q7 in Safari. All three are OK with Firefox.
John


Liz
Ex–Typefomer
Forum|alt.badge.img+5
  • Tech Community Advocate
  • Jul 22, 2024 6:47 AM UTC

Thanks, @johnt ! @mathio do you happen to know if this issue is caused by the embed? 


mathio-tf
Typeform
Forum|alt.badge.img+5
  • Typeform
  • Jul 22, 2024 7:35 AM UTC

@Liz this seems to happen also when visiting the form directly in Safari (not embedded). I have raised this with the team responsible for this.


johnt
Forum|alt.badge.img+1
  • Author
  • Socializer
  • Jul 22, 2024 8:42 AM UTC

Thank you @Liz @mathio 

John


Liz
Ex–Typefomer
Forum|alt.badge.img+5
  • Tech Community Advocate
  • Jul 23, 2024 6:23 AM UTC

Thanks, @mathio ! I’ll follow the progress on this and post updates here for you, @johnt .