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Question

Dropdown choices not showing properly

  • 18 July 2024
  • 6 replies
  • 29 views

Dropdown choices are not showing properly (see below). It seems to be an issue with Safari as it’s OK with Firefox. Any suggestions or should I just ask people to use a browser other than Safari?

 

6 replies

Liz
Rank
Userlevel 7
Badge +5

Hi @johnt Could you share the URL where you’re viewing the form? Thanks in advance!

Life is a series of awkward moments separated by snacks.
johnt
Userlevel 1
Badge +1

Hi Liz,
The URL is https://www.hounslowwoodcraft.org.uk/birthday-badge/. The dropdown works OK for Q4, but not for Q6 or Q7 in Safari. All three are OK with Firefox.
John

John
Liz
Rank
Userlevel 7
Badge +5

Thanks, @johnt ! @mathio do you happen to know if this issue is caused by the embed? 

Life is a series of awkward moments separated by snacks.
mathio
Rank
Userlevel 7
Badge +5

@Liz this seems to happen also when visiting the form directly in Safari (not embedded). I have raised this with the team responsible for this.

johnt
Userlevel 1
Badge +1

Thank you @Liz @mathio 

John

John
Liz
Rank
Userlevel 7
Badge +5

Thanks, @mathio ! I’ll follow the progress on this and post updates here for you, @johnt . 

Life is a series of awkward moments separated by snacks.

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