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Question

Dropdown choices not showing properly


johnt
Forum|alt.badge.img+1
  • Socializer
  • 11 replies

Dropdown choices are not showing properly (see below). It seems to be an issue with Safari as it’s OK with Firefox. Any suggestions or should I just ask people to use a browser other than Safari?

 

6 replies

Liz
Community Team
Forum|alt.badge.img+5
  • Tech Community Advocate
  • 15035 replies
  • July 18, 2024

Hi @johnt Could you share the URL where you’re viewing the form? Thanks in advance!


johnt
Forum|alt.badge.img+1
  • Author
  • Socializer
  • 11 replies
  • July 18, 2024

Hi Liz,
The URL is https://www.hounslowwoodcraft.org.uk/birthday-badge/. The dropdown works OK for Q4, but not for Q6 or Q7 in Safari. All three are OK with Firefox.
John


Liz
Community Team
Forum|alt.badge.img+5
  • Tech Community Advocate
  • 15035 replies
  • July 22, 2024

Thanks, @johnt ! @mathio do you happen to know if this issue is caused by the embed? 


mathio-tf
Typeform
Forum|alt.badge.img+5
  • Typeform
  • 888 replies
  • July 22, 2024

@Liz this seems to happen also when visiting the form directly in Safari (not embedded). I have raised this with the team responsible for this.


johnt
Forum|alt.badge.img+1
  • Author
  • Socializer
  • 11 replies
  • July 22, 2024

Thank you @Liz @mathio 

John


Liz
Community Team
Forum|alt.badge.img+5
  • Tech Community Advocate
  • 15035 replies
  • July 23, 2024

Thanks, @mathio ! I’ll follow the progress on this and post updates here for you, @johnt . 


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