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Email alerts

  • 25 January 2023
  • 5 replies
  • 31 views

Am I able to receive an email when a customer answers a type form?


5 replies

Userlevel 7
Badge +5

Hi @JohnB432 Happy Wednesday! Our article here can walk you through how to set up notifications on your form. 

Thank you. I do not see notifications in my settings. Do I have it in my plan? I have a basic plan for now as I just signed up yesterday. 

Userlevel 7
Badge +5

Hi @JohnB432 Every account should have the notification settings. When you click on the gear in the builder, what options do you see? Do you mind sending a screenshot? 

 

Userlevel 7
Badge +5

Hi @JohnB432 Thanks! The email alerts need to be set for every form. Our article here can walk you through how to turn on notifications, and I also made the gif below: 

 

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