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Hello!

I'm still new to Typeform and have encountered two problems.

Problem 1:
I've embedded a Typeform on my webpage, set to load on ‘page load’. It works fine, but if you close it, another identical Typeform appears behind it, which also needs to be closed. The code is only embedded once, so I can’t identify the issue. Any ideas on what might be causing this?

Problem 2:
I need to redirect users after they answer a single question. If they answer ‘yes’, they should go to one URL, and if they answer ‘no’, they should go to another URL. ChatGPT suggested using ‘Jump Logic’, but I can only connect to other Typeform pages, not external URLs. What am I missing?

Thanks in advance!

Hi @SmartLearning Thanks for stopping by the community! Would you mind sharing the URL where you have the form embedded? Thanks in advance!

As for sending to different URLs, you can do this using logic jump😀

First, you would need to set up the redirect URLs like this: 

Then, to use logic jump to send to those URLs accordingly, you would set up your logic jumps like this with your conditions: 

Hopefully this helps!


Hey Liz

Thanks for your help!

Problem 2 is solved. I still have the first problem. 

The webpage is www.smartlearning.dk

Can you see what the problem is? 

Thanks in advance!

 


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