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Question

End screens not working with logic

  • September 10, 2026
  • 3 replies
  • 30 views

This is my first time working with Typeform and I am having trouble getting my quiz to work properly.  It is is a skincare quiz where multiple questions lead to product recommendations.  I have all of the end screens in place. I have logic set up in the final step #8.  

Step #2 (after welcome screen) asks for the skin concern.  If they choose A (Acne/Breakouts) they go to Step #3 which asks for type of breakouts. All other concerns go to step #4.

There are 3 end screens for acne concerns based on #3 answers, one for “simple routine”, one for “full routine”, one that focuses on scarring if selected in step #3.  This branch is working perfectly.

The problem is any concerns after acne (B-G) are ending at the screen for Acne Full Routine. Here is an example of my logic:  Branching from the last step #8, Go to end screen E if the concern in Step #2 = B (fine lines) AND full routine is selected.  

If I look at my workflow all of the end screens are attached properly to the final step and I don’t see a problem with the logic. Can someone help point out the problem?

 

 

3 replies

john.desborough
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  • Certified Partner & Champion
  • September 10, 2026

@ktaylor310 - can you show screenshots of the logic rules themselves that you have implemented as you walk through the quiz. that will help us troubleshoot. if you can take a video walk through, even better. 

thanks

 

des


  • Author
  • Explorer
  • September 10, 2026

Precious_Navarro
Community Team
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Hey there ​@ktaylor310 👋🏼 We will need to take a closer look at this by impersonating your form and we can only do that by verifying your account through Support Channel. Please reach out directly here so we can investigate further 👍🏼