Answered

Ending only briefly shows

  • 15 November 2023
  • 7 replies
  • 45 views
A

Hi,
I’ve set up a typeform which should go to one of four end screens depending on the score received. The correct screen briefly shows up for a second before disappearing.  Have I set something up wrong? 

I’ve included some screen shots of the logic and screen set up



 


Thank you for any help
Amanda

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Best answer by mathio 16 November 2023, 11:49

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7 replies

Liz
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Userlevel 7
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Hi @ajcwil Do you have the form embedded by chance? If so, there’s most likely a setting in the embed that’s close the ending screen right away. If you don’t have it embedded, let me know! (And if you do, sending the URL where it’s located would be handy!)

Life is a series of awkward moments separated by snacks.
A

Hi @Liz

Yes it’s embedded here https://www.joiipetcare.com/health-conditions/dog/dementia/

Liz
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Userlevel 7
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Hi @ajcwil First, wow! What a cool blog. I love the progress bar on the blog post. 

I don’t think it’s my usual culprit that’s causing the form to close fast, but @mathio do you see anything else on the site that might be causing the issue? 

Life is a series of awkward moments separated by snacks.
mathio
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Userlevel 7
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Hello @ajcwil 

I can see your embed code snippet contains data-tf-auto-close="1000" attribute which means it will close automatically 1 second after the form is submitted.

You can remove that attribute to disable the auto close feature. Or you can change the value (in milliseconds) to make it close after longer time.

Liz
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Userlevel 7
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How on earth did I miss that, @mathio ! I read through the code like 12 times ha. 🤣 Thank you!! Let us know if this solves the issue, @ajcwil .

Life is a series of awkward moments separated by snacks.
A

@mathio @Liz This has worked!

Thank you both so much 🌟

Liz
Rank
Userlevel 7
Badge +5

Woot! Glad to hear it, @ajcwil ! Let us know if there’s anything else we can help with. 😀

Life is a series of awkward moments separated by snacks.

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