Skip to main content
Answer

Error since paying

  • May 17, 2022
  • 2 replies
  • 28 views

Hi Typeforms, 

 

Since I paid and upgraded the Typeform membership I have trubbles getting in, sometimes I get in, but when publishing the survey I made there accure and error ?

 

Best answer by Gabriel

Hey welcome @MBA Thanks for popping by the community. 

Let me investigate in case this is something affecting more people. I’ll be back soon 🏃🏽

 

--

 

I’m back ⚡️ Apparently this is a known issue and it should be resolved if you clear cache and cookies. If you copy and paste this link in you browser you should be able to delete them just for Typeform: chrome://settings/siteData?searchSubpage=typeform

 

Let us know how it goes!

2 replies

Gabriel
Ex–Typefomer
Forum|alt.badge.img+5
  • Community Team
  • Answer
  • May 17, 2022

Hey welcome @MBA Thanks for popping by the community. 

Let me investigate in case this is something affecting more people. I’ll be back soon 🏃🏽

 

--

 

I’m back ⚡️ Apparently this is a known issue and it should be resolved if you clear cache and cookies. If you copy and paste this link in you browser you should be able to delete them just for Typeform: chrome://settings/siteData?searchSubpage=typeform

 

Let us know how it goes!


Gabi Amaral
Ex–Typefomer
Forum|alt.badge.img+5
  • Ex–Typefomer
  • May 18, 2022

Hey @MBA! Were you able to follow Gabriel's suggestion? Did it work? Hoping it did! 😉