Error since paying | Community
Skip to main content
Answered

Error since paying


Hi Typeforms, 

 

Since I paid and upgraded the Typeform membership I have trubbles getting in, sometimes I get in, but when publishing the survey I made there accure and error ?

 

Best answer by Gabriel

Hey welcome @MBA Thanks for popping by the community. 

Let me investigate in case this is something affecting more people. I’ll be back soon 🏃🏽

 

--

 

I’m back ⚡️ Apparently this is a known issue and it should be resolved if you clear cache and cookies. If you copy and paste this link in you browser you should be able to delete them just for Typeform: chrome://settings/siteData?searchSubpage=typeform

 

Let us know how it goes!

View original

2 replies

Gabriel
Ex–Typefomer
Forum|alt.badge.img+5
  • Community Team
  • 857 replies
  • Answer
  • May 17, 2022

Hey welcome @MBA Thanks for popping by the community. 

Let me investigate in case this is something affecting more people. I’ll be back soon 🏃🏽

 

--

 

I’m back ⚡️ Apparently this is a known issue and it should be resolved if you clear cache and cookies. If you copy and paste this link in you browser you should be able to delete them just for Typeform: chrome://settings/siteData?searchSubpage=typeform

 

Let us know how it goes!


Gabi Amaral
Ex–Typefomer
Forum|alt.badge.img+5
  • Ex–Typefomer
  • 1777 replies
  • May 18, 2022

Hey @MBA! Were you able to follow Gabriel's suggestion? Did it work? Hoping it did! 😉


Reply