Facing an issue with Calendly Integration. | Community
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Facing an issue with Calendly Integration.

  • November 9, 2021
  • 3 replies
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Hi there,

I’m running into an issue with the Calendly integration feature.

When I publish this form that has a question on the left with a submit button under it (by default) and if someone presses that button, the form closes immediately without allowing them to book a Calendly appointment and there’s no way to go back. 

It’s a bit confusing, has anyone else experienced this? 

 

 

Best answer by Paulo

Hi @raza1! Welcome to the community from another user!

It looks like your Calendly question is not required, so what you're experiencing is expect behavior. If you make the question required, the user can’t submit the form without booking a Calendly appointment. If they click submit they will get a “Please fill this in” message. I hope it helps!:relaxed:

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  • Answer
  • November 9, 2021

Hi @raza1! Welcome to the community from another user!

It looks like your Calendly question is not required, so what you're experiencing is expect behavior. If you make the question required, the user can’t submit the form without booking a Calendly appointment. If they click submit they will get a “Please fill this in” message. I hope it helps!:relaxed:


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  • 1 reply
  • November 9, 2021

Hi Paulo, you’re right, I made the question mandatory and it works fine now! Thanks 


  • 304 replies
  • November 9, 2021

Glad to hear that @raza1!