Skip to main content
Answer

Form responses

  • August 20, 2025
  • 2 replies
  • 34 views

Hi there,

I have forms that provide respondents with information about them, I'd love to auto-send respondents an email with this personalised information, their form scores.

Is it possible to set this up, and how do I do it?

Best answer by Phoebe VA

Hi ​@Internal Connections,

 

You can set up messages to send emails to your respondents based on different triggers. You can decide what will trigger the email to be sent, such as any full response, any full response with conditions, any partial response, an ending(s), or any full response based on score/tag. You can set up your messages in the Workflow panel of your form.

 

Instructions on how to set up messages can be found in this Help Center article. Hope this helps!

2 replies

Phoebe VA
Community Team
Forum|alt.badge.img+5
  • Community Team
  • Answer
  • August 20, 2025

Hi ​@Internal Connections,

 

You can set up messages to send emails to your respondents based on different triggers. You can decide what will trigger the email to be sent, such as any full response, any full response with conditions, any partial response, an ending(s), or any full response based on score/tag. You can set up your messages in the Workflow panel of your form.

 

Instructions on how to set up messages can be found in this Help Center article. Hope this helps!


Grace
Community Team
Forum|alt.badge.img+5
  • Community Advocate
  • August 26, 2025

Hey ​@Internal Connections how’s it going? Did Phoebe’s message about setting up follow up messages based on triggers help? Let us know if you’ve got any other questions 😊