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How can I remove the "How can I help you" bubble


I am trying to figure out how to remove the “Hi, how can I help you?”

 

Is there anyway I can customize  this section? 

 

Best answer by Liz

Hi @Whereiskevinnow Welcome to the community! Yes, you can change this text under the design settings in the chat embed. :grinning:

 

Once you make these changes, you may need to re-embed the code onto your site. 

I hope this helps!

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Liz
Community Team
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  • Answer
  • November 17, 2021

Hi @Whereiskevinnow Welcome to the community! Yes, you can change this text under the design settings in the chat embed. :grinning:

 

Once you make these changes, you may need to re-embed the code onto your site. 

I hope this helps!


Hi Liz! Thanks for the reply!

 

I am currently on the editing page but I can't seem to find that “Chat” section. 

 

Is this for premium users only?

 

 


Liz
Community Team
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  • Tech Community Advocate
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  • November 18, 2021

Hi @Whereiskevinnow You can find these settings by going to the “Share” panel at the very top of the builder. 

Let me know if you have any trouble finding it!


Found it! 

 

Thank you so much! 

 

You are awesome! 


Liz
Community Team
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  • Tech Community Advocate
  • 14437 replies
  • November 19, 2021

Wahoo! Glad you found it, @Whereiskevinnow ! Let me know if I can help with anything else. :grinning:


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