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Answered

How can we change the placeholder for the address field ?

  • Nov 22, 2022 3:56 PM UTC
  • 39 replies
  • 2203 views

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39 replies

  • Explorer
  • Nov 5, 2023 3:25 PM UTC

Hi, I am a first-time user in the EU, and I am currently encountering an issue with the address field, which is pre-filled with a US address. I have noticed that this issue has been raised multiple times in this topic. Can I make adjustments to this? Having a field without visible US addresses would be very helpful. Is this possible? 


Liz
Ex–Typefomer
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  • Tech Community Advocate
  • Nov 6, 2023 4:25 PM UTC

Hi @Nyn Welcome to the community! We don’t have this feature available to change/edit, but I’ll share your use case with the product team. 


  • Navigating the Land
  • Nov 23, 2023 11:30 AM UTC

Just adding my ‘vote’ to this request - it would be helpful to be able to amend the placeholder text or, if that is not possible, to hide the placeholders entirely.

My business is in the UK so references to the USA are not appropriate.


  • Navigating the Land
  • Mar 2, 2024 1:20 PM UTC

In my situation, I'm managing a service that caters exclusively to females, yet the placeholder for the name is "Carlos." This presents a significant challenge for us as it causes confusion among users when signing up. Is there a solution to this issue?

 


Liz
Ex–Typefomer
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  • Tech Community Advocate
  • Mar 4, 2024 6:29 PM UTC

Hi @IzzieB Ohhhh yes….that is definitely confusing for respondents. We haven’t add the feature to change the placeholders, but I’ll share this use case to our product team. 


Sorry but it is absolutely ridiculous that we cannot change placeholders for address. USA is not the only country in the world did you know? My clients and service is UK only, so having a USA address placeholder doesn’t make sense. It’s a really simple solution too in terms of Dev. You have just lost a customer. 


Liz
Ex–Typefomer
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  • Tech Community Advocate
  • Mar 20, 2024 2:42 PM UTC

Hi @reclaimingcarfinance Totally understand the pain, and thankfully, our product team is aware of this, too. 😅 The upside is that they are planning to work on a fix for this in quarter two, so it’s in the works! 


  • Navigating the Land
  • Jul 2, 2024 8:23 AM UTC

Hi Liz, 

Any news on the address field update?  Started on Type forms today and loving the platform so far but the address fields or ability to not be able to stack questions on the same page is holding me up 

 

Thanks 

Paul 


Grace
Community Team
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  • Community Advocate
  • Jul 2, 2024 9:35 AM UTC

Hey @Paul White we’re still working on improvements to the Address question - will report back as soon as we have an update!

One thing that has just been released this week is more than one question on a page - it’s in the early stages of development so only certain types of questions are available but you can read more about how it works on the Help Center here 😊


  • Navigating the Land
  • May 7, 2025 8:12 PM UTC

Has there been any development on this?


Grace
Community Team
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  • Community Advocate
  • May 8, 2025 6:23 AM UTC

Hey ​@abhood no updates yet, we’ll let you know as soon as we have any 😊


  • Navigating the Land
  • Oct 10, 2025 8:04 AM UTC

plus 1 🙌


  • Navigating the Land
  • Apr 21, 2026 3:23 PM UTC

Adding a plus 1 as well. The ability to edit placeholders is an essential feature for any form builder.


Grace
Community Team
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  • Community Advocate
  • Apr 21, 2026 3:57 PM UTC

Thanks ​@shoutmedia I’ve added your feedback to the request and upvoted it, I’m hoping this one gets prioritised soon 🙏