How do you capture customer Country or Region? | Community
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How do you capture customer Country or Region?

  • February 4, 2022
  • 9 replies
  • 2655 views

Is there a way to capture a user’s country and city using a drop down option without having to add all the countries and cities manually? 

I was hoping to create something similar to how the phone number drop down works but without the phone number and once country is selected it would prompt the user to choose from a drop down of cities within the country selected. 

 

Is this possible? Any workarounds to capture this info for easy reporting?

 

Thanks!

Best answer by Liz

Hi @KristinC Welcome to the community! We don’t have a countries list, so you would need to enter all of the countries manually. The easiest workaround I’ve found is to copy/paste a countries list directly into the dropdown options, like this one

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9 replies

Liz
Community Team
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  • Tech Community Advocate
  • 14996 replies
  • Answer
  • February 7, 2022

Hi @KristinC Welcome to the community! We don’t have a countries list, so you would need to enter all of the countries manually. The easiest workaround I’ve found is to copy/paste a countries list directly into the dropdown options, like this one


  • Navigating the Land
  • 1 reply
  • September 21, 2023

Hi Liz, hi everybody. I am new to the crowd. And I am presently creating a rather complex upload sheet from scratch and I have NO experience with Type form. So I would be sooo grateful for some hacks… :-)

 


Liz
Community Team
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  • Tech Community Advocate
  • 14996 replies
  • September 22, 2023

Hi @Sylvia Happy Friday! Thanks for stopping by. What kind of data are you trying to upload into typeform? 


  • Navigating the Land
  • 4 replies
  • December 1, 2024

I can’t believe Typeform has an AI form builder, video surveys, but you have to manually create a country dropdown.


Liz
Community Team
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  • Tech Community Advocate
  • 14996 replies
  • December 6, 2024

Hi ​@amuirwood If it helps, you can copy/paste a list of options into the dropdown so you don’t have to type everything manually! 


  • Navigating the Land
  • 4 replies
  • December 6, 2024

Thanks Liz. I still consider that to be a manual task.

How hard would it be for the engineers at Typeform to build a proper country dropdown that’s probably needed for thousands of forms per day. 

Not really sure what my subscription is paying for. Such a stagnant app.


john.desborough
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  • Certified Partner & Champion
  • 5304 replies
  • December 6, 2024

@amuirwood - not sure that a standard country dropdown would work for everyone...i have about 20 different ‘country’ fields across forms, each with different subsets of the entries. 

if Typeform provided a standard drop down, it would have to be made editable in each case to allow users to remove countries they don’t want. To me that would be a much more manual operation than having a spreadsheet with the multiple lists i need to use and to copy that list and paste it into the criteria field. 

just my perspective tho.. 

 

des


  • Navigating the Land
  • 4 replies
  • December 6, 2024

If the solution to a problem is “have a spreadsheet” then it means the platform is substandard.

I would love to see the data on how many people require custom country lists, for which it makes sense to use a manual dropdown, vs just give me all countries. Or an entire continent. 


So what they need is an “all countries” option for me, maybe a way to add or remove continents and just a custom drop down for you. 

Or the AI could do this, so it would actually add value to the platform instead of just being a gimmicky sales feature. 

Same for job titles, industries etc.


john.desborough
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  • Certified Partner & Champion
  • 5304 replies
  • December 6, 2024

@amuirwood - Typeform is only one part of the ecosystem for business processes. It won’t be the ‘end-all’ for any single person/process. There are lots of workarounds that i have had to put in place that i wish would be native features… 

it isn’t perfect, but most gaps that i have needed or encountered can be filled by simple workarounds or by adding another tool that is fit for purpose of a specific business function in the process flow.

 

 


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