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Answered

How to hidden navigation arrows, I don't have the toggle button in the settings ?

  • Feb 25, 2021 5:33 PM UTC
  • 12 replies
  • 611 views

Hi, I need to hide the navigation arrows but I don’t see the toggle button in the setting. How can I do ?

If you have a solution, it would be awesome !

Best answer by Liz

Hi @antoinej ! Thanks for dropping by. 

If you’re working in the new builder, you’ll find this setting here: 

We don’t have this feature in the classic builder, but if you don’t have have the new builder in your account, you should soon! :) 

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12 replies

Liz
Ex–Typefomer
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  • Tech Community Advocate
  • Answer
  • Feb 25, 2021 7:11 PM UTC

Hi @antoinej ! Thanks for dropping by. 

If you’re working in the new builder, you’ll find this setting here: 

We don’t have this feature in the classic builder, but if you don’t have have the new builder in your account, you should soon! :) 


  • Author
  • Explorer
  • Feb 26, 2021 10:13 AM UTC

Thank you for your answer, do you know when I’ll be able to have the new builder, I have to launch the inquiry in one week ?


Liz
Ex–Typefomer
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  • Tech Community Advocate
  • Feb 26, 2021 7:44 PM UTC

Hi @antoinej I don’t have a timeframe exactly, but they are adding it to accounts as quickly as they can! 


  • Explorer
  • Apr 10, 2021 12:14 AM UTC

Well its been a month and where is the builder? 

Cant find this thing...its only been 24 hours and I am finding that this platform is not ready for public use.

 


john.desborough
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  • Certified Partner & Champion
  • Apr 10, 2021 1:13 AM UTC

Well its been a month and where is the builder? 

Cant find this thing...its only been 24 hours and I am finding that this platform is not ready for public use.

 

i responded to your other post at this link - 

 


  • Navigating the Land
  • Apr 26, 2021 9:16 PM UTC

I kind of have the opposite problem ….. I would like the navigation arrows to display but they’re not showing and I do not have any settings I can change to turn them on.

 

Is this a known issue? I have the Pro plan.


john.desborough
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  • Certified Partner & Champion
  • Apr 26, 2021 9:57 PM UTC

welcome to the community @bigpresence 

 

look in the bottom right hand corner of your screens.. you should see the nav buttons, the up and down carats… 

 

des

 


  • Navigating the Land
  • Apr 26, 2021 10:01 PM UTC

welcome to the community @bigpresence 

 

look in the bottom right hand corner of your screens.. you should see the nav buttons, the up and down carats… 

 

des

 

 

Oh I’m familiar with where they should be …. don’t you think I would have looked before posting on a forum? lol

Any other suggestions?

https://monosnap.com/file/THa7rPWKwIhZZF32NmAy1qPABfswhm


  • Navigating the Land
  • Apr 26, 2021 10:07 PM UTC

I see they do show up when I create a new typeform and embed that into a new page … I’m wondering if something was done to the code by our developer who integrated typeform with stripe …. thanks 


john.desborough
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  • Certified Partner & Champion
  • Apr 26, 2021 10:08 PM UTC

@bigpresence - actually there are a lot of people who don’t, so appreciate your sarcasm as it was intended .. 

then check your settings to see if they are toggled on. 

 

if you have already checked that as well, then i am fresh out of ideas to help 

 

 


john.desborough
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  • Certified Partner & Champion
  • Apr 26, 2021 10:10 PM UTC

I see they do show up when I create a new typeform and embed that into a new page … I’m wondering if something was done to the code by our developer who integrated typeform with stripe …. thanks 

if your dev used the out of the box integration between Typeform and Stripe, that should not have done anything to remove the nav buttons. mine is currently working just fine .. complete with nav buttons.. 

 


Liz
Ex–Typefomer
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  • Tech Community Advocate
  • Apr 27, 2021 3:52 PM UTC

Hi @bigpresence if you want to send over the embed URL, I can take a look to see if there is any code on the page that would be preventing the arrows from showing.