Answered

How to show guest their error?

  • 3 February 2022
  • 3 replies
  • 27 views
C

We opened a business account a few days ago and are getting on really well with the software. However, we have an issue with with our first form. 

If a customer fills in our form and omits an item the form can’t be submitted. Is there a way to show the customer which section they have not filled in?

I found it quite hard to find what I’d missed when testing.

Thank you

Chris

 

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Best answer by Liz 4 February 2022, 20:39

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3 replies

Liz
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Userlevel 7
Badge +5

Hi @ChrisCollingsDunskey Do you have the question marked as required? If so, the form should bring the respondent back to the question that they haven’t filled out. 

Otherwise, I don’t think there is a way to show what they’re missing that I know of, but @picsoung or @mathio , am I missing anything? 

Life is a series of awkward moments separated by snacks.
C

@Liz thank you, I will double check our form setup.

Gabi Amaral
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Userlevel 7
Badge +5

Hey @ChrisCollingsDunskey! How are you doing today? Don't forget to send us your form once you've checked everything! Hoping you can solve this! :wink:

Everyone you meet is fighting a battle you know nothing about. Be kind. Always. =)

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