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I can't save the changes on setting block reference

  • 28 May 2024
  • 4 replies
  • 31 views

Hello, 

I can’t save the reference on “block reference”, I can see that they put “oops! that reference is udes for another question. Please make it unique” but it is already unique. 

Can you help me with that and give me a solution? 

 

Thank you in advance, have a nice day. 

4 replies

Liz
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Userlevel 7
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Hi @Emilie TEAM_SI Thanks for stopping by the community. Usually this error message appears if that reference is used elsewhere. Do you happen to be updating the block references in the builder or through the API? 

Life is a series of awkward moments separated by snacks.
E

Hi @Liz thank you for your answer, I’m updating by the builder.

Liz
Rank
Userlevel 7
Badge +5

Got it, thanks @Emilie TEAM_SI . 

@mathio do you happen to know anything about reference errors like this? 

Life is a series of awkward moments separated by snacks.
mathio
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Userlevel 7
Badge +5

I’d suggest to reach out to our support team. They will be able to investigate your specific form.

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