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Hello Typreform community.

I recently published a new Typeform and used the ranking question for the first time, but when I trial my published survey in a new browser window (i.e. outside of my Typeform login, like a Survey respondent will do) the ranking numbers aren’t visible when I’m trying to select them - see attached image. This is obviously relly unhelpful!


Has anyone experienced this problem before and know if there is a fix - maybe font colour in the design settings? Or is this just a system bug that the company needs to fix?

Thanks!

Ben.

@Ben Alderson - welcome to the community from a fellow member

i just created a sample of the ranking question just to see.. and this is what i am getting 

 

and I am seeing the numbers fine on my end.. not sure if the colour choice you have is the issue.. 

suggest duplicating your typeform and trying a different colour scheme to see if the problem still exists.. 

 

thanks

 

des

Hi @Ben Alderson are you still having troubles with your form? If so, do you mind sharing the URL and the device you’re testing on? :relieved:

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