Question

I updated the "Welcome Email," but now both the new and old emails are being sent to individuals who completed the Typeform

  • 26 November 2023
  • 2 replies
  • 16 views
N

I created this in the new “Follow Ups” section. I need help deleting the old Welcome Email.

2 replies

john.desborough
Userlevel 7
Badge +6

@notworking - can you share a screenshot of your Follow ups please - that will help us troubleshoot. 

also, you might want to raise a ticket with Typeform Support to have them look inside your account to check. 

If your third coffee of the day is not helping you with your Typeform, maybe we can help you find your answers...
Liz
Rank
Userlevel 7
Badge +5

Hi @notworking Were you able to solve the issue? 

Life is a series of awkward moments separated by snacks.

Reply


Still need help?

Don't be shy and ask the community.

Ask your question here!
Community T&Cs