Answered

Image Upload isn't working

  • 10 February 2022
  • 2 replies
  • 51 views

Hello :) 

 

For 2 weeks now, we’re facing the same problem with our Typeforms: the image upload fails. 

The same error message is displayed : “An error occurred while uploading the file”.

 

Here is the link of our Typeform with this problem: 

Here is the file we’ve tried to upload: 

(no problem with the format or the size)

Can you please have a look and help us? :) 

 

Thank you in advance

Best

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Best answer by john.desborough 10 February 2022, 17:13

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2 replies

Userlevel 7
Badge +6

@Fannie J - welcome to the community.. 

have you raised a ticket with the support desk yet?? this is the peer support community but the official support desk is separate

you can raise a ticket at this link

 

Userlevel 7
Badge +5

Hi @Fannie J Did you hear back from our support team on this? Let us know what solved the issue!

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