Hello,
We are currently using your Typeform service to collect RSVP survey responses.
However, we have identified an issue regarding the thumbnail update, and would like to inquire about it.
We created separate survey forms for the Day and Night programs, and updated both thumbnails with the same image.
While the thumbnail for the Night program has been updated successfully, the thumbnail for the Day program has not been updated properly. (For your reference, we have attached images below. The low-resolution image shown is the previous thumbnail.)
We would appreciate it if you could look into this issue and resolve it as soon as possible.
My account ID is Art Salon Plus, and I have included the links to both programs below.
- Day RSVP Link : https://form.typeform.com/to/pGgXBhCu
- The thumbnail for this link has not been updated.
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- Night RSVP Link : https://form.typeform.com/to/B4gg6D8o
- The thumbnail for this link has been updated correctly. The Day RSVP link should display the same updated thumbnail as well.
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We look forward to your prompt response.
Thank you.
Sincerely,
Lucas
