Question

is there any way to use a larger file for personal themes?

  • 25 October 2021
  • 4 replies
  • 40 views
L

i am having trouble uploading a gif as a background for my typeform and no matter how much i compress it, it will never let me use it as a background, is there a way to upload it to typeforms gallery and use it there? its upsetting to see that there is an option to upload 10mb files in typeform but can only use 4mb sized files when designing one. 

4 replies

Liz
Rank
Userlevel 7
Badge +5

Hi @lenny Thanks for stopping by the community! Are you receiving an error when trying to upload the gif? Any videos/screenshots you can provide would be handy!

Life is a series of awkward moments separated by snacks.
L

when uploading a gif to be the background i have this issue. 

 

 

Liz
Rank
Userlevel 7
Badge +5

Hi @lenny Thank you! This might seem like an obvious question, but is the format of your gif in .gif format? 

Life is a series of awkward moments separated by snacks.
Gabi Amaral
Rank
Userlevel 7
Badge +5

Hey @lenny! Were you able to fix this issue? In case you did, it'd be amazing if you could share the solution here. If not, make sure to give us more details on your problem so we can help! :wink:

Everyone you meet is fighting a battle you know nothing about. Be kind. Always. =)

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