Issue with translations - Special Characters and Language Selection | Community
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Hi there!

I uploaded a template with Czech translations for a form I’m currently working on. Once I hit publish, the special characters in the language are unreadable and show up as <?> on the survey page. Is there a fix for this or anything I’m supposed to be doing differently?

Also, with regards to translations - will the alternate language only be visible if the browser is set to that language as a default? Is there no option for the respondent to perhaps toggle the language and select what they want to answer questions in?

Hi ​@hellodb Thanks for stopping by! Do you mind sharing a screenshot of what you’re seeing and a screenshot of the file? I’ll ask our product team if this is expected behavior. 

Hi, I had this same issue when uploading a Hungarian translation when using Excel. I fixed it by saving the template as a CSV UTF-8 in the ‘Save as’ menu. 

Hi ​@mojokapBUH Ah thank you for sharing what worked for you! 

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