I have a multiple choice question for the user’s role and want to navigate to the next question based on their answer. Role is chosen on question 3 and no matter which role I choose, it navigates to question 4. I have copied my form and stripped it down to a few questions and only one logic jump to test it out and it still does not work. I cannot find what I am overlooking.
Thanks for confirming, @bld1999 ! Do you know if you have anything in the “all other cases” as Des mentioned?
@Jsanchez204 This is great advice - thanks for sharing!
I have a multiple choice question for the user’s role and want to navigate to the next question based on their answer. Role is chosen on question 3 and no matter which role I choose, it navigates to question 4. I have copied my form and stripped it down to a few questions and only one logic jump to test it out and it still does not work. I cannot find what I am overlooking.
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Hi @bld1999 This might be a dumb question, but have you published the changes to your form so the logic jumps work on the live version?
@bld1999 - also check to see if you have the “in all other cases...” logic placed/created AFTER the original logic rule of if q3 = A then go to 5…
sometimes changing the sequence will sort it out..
des
HI @bld1999 . Have you tried separating your questions in groups and doing the logic that way.
Here is what i mean: Notice how I set up each group based on the service they are looking for.
I also left the Then Logic for question 2 alone and just changed the last question from each group to direct them to the final section.
Lizwrote:
Hi @bld1999 This might be a dumb question, but have you published the changes to your form so the logic jumps work on the live version?
Hi Liz, yes, I tried publishing the form since it was suggested in a few other questions. Thank you.
Thanks for confirming, @bld1999 ! Do you know if you have anything in the “all other cases” as Des mentioned?
@Jsanchez204 This is great advice - thanks for sharing!