Skip to main content

Hello Typeform Gurus, 

 

I am having trouble with the logic jump in the form I built. Q3 has 10 multiple choice answer to choose from. Some of them are working correctly but others aren’t. Instead of going to the corresponding question it automattically goes to Q4. I have all of the choices set up to “if equal to” then the question I want to come up. I do not have anything under “in all other cases jump to” because there isn’t 1 question that would work for that. The form is set up based off how they answer Q3. 

Thanks in advance for your help! 

@SB-SWG -welcome to the community .. 

can you please show a screenshot of your logic statements/ logic map? that will help us help you.. 

cheers

 

des

 

 

 

Of course! Here you go. 

Hi @SB-SWG thank you for sharing this! Looking at the map, I can’t see any reason they wouldn’t work. Are you testing on the live version? If so, you’ll want to be sure to publish the changes on the form so the logic jumps are live, too. 

If that doesn’t work, would you mind sending the URL so I can test it? :grin:

We haven’t purchased a plan yet. Is there a way for me to share the URL before paying for it? 

 

Thanks, 

Hi @SB-SWG I’m afraid it isn’t possible to share a form if it hasn’t been published yet, but our support team can also log into your account to take a closer look into the jumps if you’d prefer! If you scroll to the bottom of the page here, you’ll be able to contact them. Just be sure to contact them from the email on your account!

Reply


Still need help?

Don't be shy and ask the community.

Ask your question here!
Community T&Cs