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I’m experiencing an issue with my survey where calculation rules are not saving. I’ve set up a score-based quiz, where I need to assign point values to responses in order to calculate a total score. However, every time I try to add the calculation rule (using either the "Score" option or manually inputting a number), the rule doesn’t save.

The “Jump to” rules seem to be working fine, but the calculation rules are consistently disappearing after I save and exit. I’ve tried:

  • Clearing my browser cache and using an incognito window.
  • Testing on different devices and browsers.
  • Recreating the form with fewer questions to simplify the process.

Despite these efforts, the rules I am putting in are not saving and thus the calculation functionality is not working.

Can someone please help. 

Thanks

@lmurph - if you wanted to create a short video showing what you are seeing in your form and share it here in the Community, it would help us troubleshoot 

 

cheers

des


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